shipping & returns
SHIPPING & HANDLING OVERVIEW
High Beauty, Inc., offers shipping within the United States, Canada and internationally, using UPS and USPS.
SHIPPING RATES: DOMESTIC DELIVERY
Orders less than $55 (not including tax): $8.95
Orders totaling $55 or more (not including tax): free
High Beauty, Inc. is required by law to collect sales tax on orders shipped within California.
SHIPPING RATES: INTERNATIONAL DELIVERY
Orders less than $55: $17.95
Orders totaling $55 or more: free
Canada – Customers are responsible for all Canadian import duties, tax and brokerage fees. These fees may be charged to you when your package reaches the Canadian border and are not included in our shipping charges.
International shipping – International shipping methods may vary and may not be available for all products or all countries. All international orders are subject to local fees, taxes, duties and customs. High Beauty, Inc., does not pay these additional charges. Please contact your local customs office for full details.
We want you to be completely satisfied with your High Beauty, Inc. purchase. If you are not satisfied for any reason, we will replace, exchange, or refund your order within 30 days of your High Beauty, Inc., purchase. We are unable to accept products after that period. Replacements, exchanges, or refunds must be accompanied with an original receipt and order confirmation number. Products returned for refund within 30 days of purchase will be credited in the same form as the original payment method. All shipping charges are non-refundable.
All returns must include the original packing slip, your contact and address information, and the product you wish to return. High Beauty, Inc., is not responsible for lost or undelivered returns.
High Beauty, Inc
Attn: Returns Department
1502 Gage Rd
Montebello, CA 90640
Processing of returns takes approximately 14 business days from receipt of the product. If you need additional information regarding returns please feel free to contact us at: 800-756-7540.